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Office Skills

 

 SKILLS PROGRAM 2

OFFICE SKILLS

 

OFFICE SKILLS

This SKILLS PROGRAM is a combination of 6 unit standards and is designed to ensure that learners who complete this section have the basic office skills.

Operate and take care of equipment in an office environment

114976

2

 

18

Participate in formal meetings 

14911

3

Process incoming and outgoing telephone calls 

14348

3

Answer customer enquiries by mail, facsimile, and e-mail in a wide range of public sector contexts 

242864

4

Plan and conduct basic research in an office environment 

13935

6

 

Contact / Facilitation Days

7 DAYS

Workplace Application Days

16 DAYS

 

Theory

66 Hours

 

Practical

154  Hours

 

Assessments

4 Hours

 

 

 
 
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