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SAQA ID

QUALIFICATION TITLE

NQF LEVEL

MIN CREDITS

 

50060

 

National Certificate: Public Administration

 

 

5

 

141

PURPOSE AND RATIONALE OF THE QUALIFICATION 

 

Purpose:

The purpose of the NQF level 5 Public Administration qualification is to provide a structured programme for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The National Certificate in Public Administration (NQF Level 5) is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.

The National Certificate in Public Administration consists of Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level.

The qualification will therefore enhance the ability of the qualifying learner as a public finance official to perform the necessary administration tasks expected as well as improve management abilities. In this way, the qualification enhances transferability of skills within different spheres of the public sector. At the same time, a learner will gain a firm foundation required for furthering studies at NQF levels 6 and 7. This qualification enables transferability of skills between the private and public sector.

With regard to the implementation of public administration and management reforms, the qualification serves, as a basis of an effective implementation process by defining and identifying those competencies required by technical public officials. The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms. Thus, the qualification contributes to the upfliftment of South African economy in line with the aims of existing skills development legislations through enhancing of skill levels of public sector employees.

Qualifying learners could follow a career within the Public Sector's:
 

·  Financial Services.

·  Administration.

·  Management.

·  Accounting.

·  Project/Public Entity Management.

Rationale:

The public officials in South Africa operate in a wide variety of roles within the public administration and management structures. Often they work in diverse operating and service delivery circumstances. Therefore, they have to be widely acknowledged for their understanding and awareness of the unique characteristics and challenges they may face in the process of service delivery.

The sustainability of South Africa's democratic process and developmental governance are strongly linked to capacity building within the three spheres of government, i.e. the national, provincial and local spheres of government. It is imperative that public officials receive an up to date relevant and respected public administration and management qualification that recognises that the knowledge and skills which South Africa's public sector require has been satisfactorily obtained. In order to do that most effectively, public officials need to have excellent awareness and understanding of the changing needs of today's public service delivery systems and to identify very clearly the highly relevant expertise which these officials bring to their roles in the public sector.

The Exit Level Outcomes highlight many of the public administration skills required within public sector. Such skills and knowledge are geared towards enabling public officials in all spheres of government to operate effectively and successfully in a demanding environment. Therefore, exit level outcomes and related assessment criteria are outlined for the areas of competence, which mark out public administration as key and highly influential in the public service delivery.

It is understandable that most public officials will occupy specialised positions that do not require all of the contributions outlined in this qualification. In that sense, some of the exit level outcomes are shown as electives that address specialised knowledge and skills.

The Certificate in Public Administration is a specialised Qualification which offers administrative, managerial and knowledge and skills that contributes to service delivery in the public sector to learners who:
 

·  Have attained the National Certificate in Business Administration: Level 4 or any related financial, accounting, or public administration qualifications and wish to continue on a path of life-long learning within the Public Administration or related qualifications.

·  Have worked in Public Administration, Accounting, Public Financial Management, Municipal Financial Administration/Management for many years, but have no formal Qualifications in their area of expertise.

·  Wish to extend their range of skills and knowledge of Public Administration and Management so that they can become knowledgeable workers.

·  Are contracted in a learnership agreement.

·  Have recently taken up a position in Public Administration and Management.

·  Have not yet acquired the skills and competencies required for learning higher level Public Administration and Management.

The skills, knowledge, values and attitudes reflected in the Qualification are building blocks that will be developed further in a related NQF Level 6. The intention is:
 

·  To promote the development of knowledge and skills that are required for the efficient performance of Public Finance Management and Administration functions.

·  To release the potential of people.

The Certificate in Public Administration Level 5 should produce knowledgeable, multi-skilled workers who are able to contribute to improved productivity and efficiency within the public sector. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised qualification. It should also assist new entrants to the public sector.

It will ensure that the quality of education and training in the public sector is enhanced and of a world-class standard.

The Certificate at NQF Level 5 allows the learner to work towards a nationally recognised qualification. The qualification will allow both those in formal education and those already employed in organisations in the Public Administration and Management field of learning in the public sector access to a Qualification that can be used as a benchmark to gauge their competence against local and international standards. 

 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 

 

All learners accessing this qualification must be in possession of a Further Education and Training Certificate or equivalent qualification, bearing in mind the learning assumed to be in place. Learners will have competences in a first and second language, as well as Communication NQF Level 4, and Mathematical Literacy NQF level 4. It is recommended that learners are also competent in the Unit Standard titled Demonstrate an understanding of and apply principles of knowledge management to public sector administration and management, Level 4, 8 credits.

Recognition of prior learning

The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible. Learner and Assessor will jointly decide on methods to determine prior learning and competence in the knowledge, skills, values and attitudes implicit in the Qualification and the associated Unit Standards. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.

This Recognition of Prior Learning may allow for:
 

·  Accelerated access to further learning at this or higher levels on the NQF.

·  Gaining of credits towards a Unit Standard in this Qualification.

·  Obtaining this Qualification in whole or in part.

All recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
 

 

PROGRAM ALIGNMENT

 

This programme consists of SEVEN SKILLS PROGRAMS as follows and will be covered over a period of one year:

  1. Service Delivery Management
  2. Manage And Lead Human Resources In The Workplace
  3. The Principles Of Knowledge Management To Public Sector Administration
  4. Strategic Planning
  5. South African Legislation And Policy Affecting Public Administration
  6.  The Principles Of Risk Management To Manage Risk Situations In The Public Sector
  7. Design, Formulate Public Sector Policies And Regulations

 

NATIONAL CERTIFICATE: PUBLIC ADMINISTRATION (QUAIL ID: 50060)

PROGRAMME ALIGNMENT

DATE

SKILLS PROGRAMS

 

TITLE OF UNIT STANDARDS

US ID No.

CREDITS

CREDITS PER SKILLS PROGRAM

FIRST MONTH

SKILLS PROGRAM 1

SERVICE DELIVERY MANAGEMENT

 

SERVICE DELIVERY MANAGEMENT

This SKILLS PROGRAM is a combination of 3 unit standards and is designed to ensure that learners have a.

Apply client service techniques to improve service delivery

120310

6

 

 

14

Manage service delivery improvement

120306

8

 

Contact / Facilitation Days

5 DAYS

Workplace Application Days

12 DAYS

 

Theory

19 Hours

 

Practical

29 Hours

 

Assessments

2 Hours

 

 

SECOND

MONTH

 SKILLS PROGRAM 2

MANAGE AND LEAD HUMAN RESOURCES IN THE WORKPLACE

 

MANAGE AND LEAD HUMAN RESOURCES IN THE WORKPLACE

This SKILLS PROGRAM is a combination of 3 unit standards and is designed to ensure that learners who complete this section

Build teams to meet set goals and objectives

15237

3

 

53

Interpret and manage conflicts within the workplace

114226

8

Analyse leadership and related theories in a work context

120300

8

Manage diversity in the workplace

116928

14

Analyse the role that emotional intelligence plays in leadership

120305

8

Manage the development and performance of human capital in the public sector

119336

12

 

Contact / Facilitation Days

20 DAYS

Workplace Application Days

44 DAYS

 

Theory

48 Hours

 

Practical

72 Hours

 

Assessments

4 Hours

THIRD

MONTH

SKILLS PROGRAM 3

THE PRINCIPLES OF KNOWLEDGE MANAGEMENT TO PUBLIC SECTOR ADMINISTRATION

 

THE PRINCIPLES OF KNOWLEDGE MANAGEMENT TO PUBLIC SECTOR ADMINISTRATION

This SKILLS PROGRAM is a combination of 3 unit standards and is designed to ensure that learners who complete this section are well equipped with.

Apply principles of knowledge management to organisational transformation

115405

10

 

23

Manage and develop oneself in the public sector work environment

119332

10

Promote a learning culture in an organisation

15222

3

 

Contact / Facilitation Days

8 DAYS

Workplace Application Days

20 DAYS

 

Theory

16 Hours

 

Practical

24 Hours

 

Assessments

2 Hours

 

 

FOURTH

MONTH

SKILLS PROGRAM 4

STRATEGIC PLANNING

 

STRATEGIC PLANNING

This SKILLS PROGRAM is a combination of 3 unit standards and is designed to ensure that learners who complete this section will be able to

Plan strategically to improve business performance

114585

4

 

32

Create opportunities for innovation and lead projects to meet innovative ideas

15216

4

Apply accounting principles and procedures in the preparation of reports and decision making

119350

15

Analyse, interpret and communicate information

120304

9

 

Contact / Facilitation Days

12 DAYS

Workplace Application Days

28 DAYS

 

Theory

19 Hours

 

Practical

29 Hours

 

Assessments

2 Hours

 

 

 

 

 

 

FIFTH

MONTH

SKILLS PROGRAM 5

SOUTH AFRICAN LEGISLATION AND POLICY AFFECTING PUBLIC ADMINISTRATION

 

SOUTH AFRICAN LEGISLATION AND POLICY AFFECTING PUBLIC ADMINISTRATION

This SKILLS PROGRAM is a combination of 3 unit standards. It ensures that learners understand the

Apply South African legislation and policy affecting public administration

120307

10

 

18

Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration

119342

8

 

Contact / Facilitation Days

7 DAYS

Workplace Application Days

16 DAYS

 

Theory

29 Hours

 

Practical

43 Hours

 

Assessments

2 Hours

 

 

SIXTH

MONTH

SKILLS PROGRAM 6

THE PRINCIPLES OF RISK MANAGEMENT TO MANAGE RISK SITUATIONS IN THE PUBLIC SECTOR

 

THE PRINCIPLES OF RISK MANAGEMENT TO MANAGE RISK SITUATIONS IN THE PUBLIC SECTOR

This SKILLS PROGRAM is a combination of 3 unit standards. It ensures that learners will be able to

Apply principles of risk management

120303

8

 

 

8

 

Contact / Facilitation Days

3 DAYS

Workplace Application Days

7 DAYS

 

Theory

16 Hours

 

Practical

24 Hours

 

Assessments

2 Hours

 

SEVENTH

MONTH

SKILLS PROGRAM 7

DESIGN, FORMULATE PUBLIC SECTOR POLICIES AND REGULATIONS

 

DESIGN, FORMULATE PUBLIC SECTOR POLICIES AND REGULATIONS

This SKILLS PROGRAM is a combination of 3 unit standards. It ensures that learners will be able to

Formulate and evaluate public sector policies and regulations

120301

8

8

 

 

Contact / Facilitation Days

3 DAYS

Workplace Application Days

7 DAYS

 

Theory

19 Hours

 

Practical

29 Hours

 

Assessments

2 Hours

EIGHTH

MONTH

FINAL SUMMATIVE ASSESSMENT

NINETH

MONTH

FINALISING PORTFOLIOS OF EVIDENCE

                 

 

 

 

 

 

 
 
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